Privacy & Cookies
This Privacy Policy describes how www.luciedurand.com, (the « Site », or « I »), collects, uses and discloses your Personal Information when you visit or make a purchase from the Site.
This Privacy Policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ is being used online. This is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read my Privacy Policy carefully to get a clear understanding of how I collect, use, protect or otherwise handle your ‘Personally Identifiable Information’ in accordance with my website.
This website is hosted by Squarespace.
What personal information do I collect from the people that visit my website?
Device information: This website collects personal data to power my site analytics, including:
Information about your browser, network, and device; web pages you visited prior to coming to this website; your IP address
This information may also include details about your use of this website, including:
Clicks, internal links, pages visited, scrolling, searches, timestamps.
I share this information with Squarespace, my website analytics provider, to learn about site traffic and activity.
User Information: When ordering or commenting on my site, you may be asked, when appropriate, to enter your name, email address, mailing address, credit card information or other details to help you with your experience.
When do I collect information?
I collect information from you when you register on my site, place an order, subscribe to my newsletter, browse the website or enter information on my site using a comment or contact form.
How do I use your information?
I may use the information I collect from you in the following ways:
To personalize your experience and to allow me to deliver the type of content and product offerings in which you are most interested.
To improve my website in order to better serve you.
To allow me to better service you in responding to your customer service requests.
To quickly process your transactions.
To send periodic emails regarding your order or other products and services.
To follow up with you after correspondence (email or phone inquiries)
Visitor comments may be checked through an automated spam detection service.
How do we protect your information?
My website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to my site as safe as possible through my website host Squarespace.
Your personal information is contained behind secured Squarespace networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology provided through Squarespace.
I implement a variety of security measures when a user places an order to maintain the safety of your personal information. All transactions are processed through Stripe payment processing systems and are not stored or processed on my servers.
How long do I keep your information?
If you leave a comment, the comment and its metadata are retained indefinitely. This is so that I can recognize and approve any follow-up comments automatically. Transaction records are kept for a minimum of 6 years to comply with legal requirements.
Do I use ‘cookies’?
Yes. This website uses cookies and other similar technologies, which are small files that a site or its service provider, transfers to your computer’s hard drive through your Web browser that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. They are also used to help me understand your preferences based on previous or current site activity, which enables me to provide you with improved services. I also use cookies to help me compile aggregate data about site traffic and site interaction so that I can offer better site experiences and tools in the future.
For information about viewing the cookies dropped on your device, visit Squarespace.
These functional and required cookies are always used, which allow Squarespace, my hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this site, only when you acknowledge my cookie banner. I use analytics cookies to view site traffic, activity, and other data.
What if I disable cookies in my browser?
If you turn cookies off it will turn off some of the features of the site.
I use Google Analytics cookies to help me understand how visitors use the website. You can find out more about Google’s Analytics cookies here.
Marketing Emails
I use Squarespace’s Email Campaigns to manage my email marketing subscriber list and to send emails to my newsletter subscribers on my behalf.
You can unsubscribe from my newsletter by clicking on the unsubscribe link provided at the end of each newsletter.
Making a purchase
When you buy something on this website, I collect personal information from you to fulfill your order. I may collect information like your:
Billing and shipping address
Details relating to your purchase
Email address
Name
Phone number
If you purchase through the website directly, I share this information with Stripe, my payment system provider, so that they can collect secure payment on my behalf.
Stripe’s privacy policy is available at https://stripe.com/en-ça/privacy.
Third-party disclosure
I do not sell, trade, or otherwise transfer to outside parties your ‘Personally Identifiable Information’.
Third-party links
Occasionally, I may include or offer third-party products or services on my website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.
Changes
I may update this Privacy Policy on occasion in order to reflect changes to my practices.
Contacting Me
If there are any questions regarding this privacy policy, you may contact me using the information below.
luciedurand.com